People, process, delivery and AI. Fixed properly, and measured.

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Four kinds of manager. Which are you?

The two-minute check

How true is this, really?

Score it the way your team would.

0 of 6
Not trueCompletely
People · StandardsIn the last month, I told someone plainly that their work wasn't good enough yet, and helped them fix it.
People · CareRight now, I could name what's weighing on each person in my team, because they told me, not because I guessed.
Process · StandardsEveryone in my team could tell you our top three priorities, and what we've agreed not to do.
Process · CareOur meetings and processes give people time back. Nobody in my team regularly works evenings just to keep up.
Product and Operations · StandardsWe deliver what we commit to, or I raise it early, before anyone has to ask.
Product and Operations · CareWhen something breaks, we fix the system, not the person, and nobody gets blamed in public.

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Standards →
High standards, low careThe DriverGets it done. At a cost.High standards, high careThe CoachDifficult, demanding, deeply caring.Low standards, low careThe PassengerChecks in. Collects the cheque.Low standards, high careThe FriendLiked by everyone. Stretching no one.
Care →
Standards–
Care–

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